2020 has proved that just about anything can happen at any time, and first-response agencies need to be adaptable and technologically prepared to handle new situations as they arise. IoT (Internet of Things) technologies can help first responders be ready when the unexpected happens. Not all change is unexpected, though. A couple of trends that will intersect with first response in the near future are 5G deployment and urbanization. What challenges can the space expect to face as these trends unfold in the next five, 10, and 20 years?